Terms & Conditions

Last updated: April 1st, 2024

Welcome to BOXELITE CLUB! By using our website, purchasing our products, or engaging with our services, you agree to be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

1. General Information

  • BOXELITE CLUB (“we,” “us,” or “our”) is a brand specializing in premium boxing gear and accessories.
  • These Terms & Conditions govern the use of our website, products, and services.
  • We reserve the right to update or modify these terms at any time without prior notice. The latest version will always be available on our website.

2. Orders & Payments

2.1 Order Process

  • By placing an order, you agree that all information provided is accurate and complete.
  • We reserve the right to refuse or cancel orders due to fraud suspicion, pricing errors, or product availability.

2.2 Payment Methods

  • We accept major credit/debit cards, PayPal, wire transfers, and other listed payment methods at checkout.
  • All payments must be made in full before an order is processed and shipped.

2.3 Pricing & Currency

  • Prices displayed on our website are in USD (or local currency if applicable).
  • We reserve the right to adjust prices at any time without prior notice.

3. Shipping & Delivery

3.1 Processing Time

  • Orders are typically processed within 1-3 business days, excluding weekends and holidays.
  • Personalized & Custom Products may have different shipping times.
  • Processing time may vary during peak seasons or due to unforeseen circumstances.

3.2 Shipping Policy

  • We offer various shipping options at checkout. Delivery times depend on the destination and chosen shipping method.
  • Once shipped, we are not responsible for delays, lost packages, or damages caused by the carrier.
  • Customers are responsible for providing an accurate shipping address. If an incorrect address is provided, reshipment fees may apply.

3.3 Customs & Duties

  • International customers are responsible for any customs duties, taxes, or import fees imposed by their country.
  • We are not responsible for delays caused by customs processing.

4. Returns, Refunds & Exchanges

  • Our refund and return policy is outlined in detail in our Refund & Return Policy. By purchasing from us, you agree to those terms.
  • Refund requests are only accepted within 14 days of order placement and must meet the eligibility criteria.
  • Personalized and sanitary-sensitive items (e.g., gloves, clothing) are non-refundable and non-returnable once opened.
  • The customer is responsible for return shipping costs unless the product has a verified defect.

5. Product Warranty & Quality

  • We take pride in our handmade craftsmanship and use premium materials in all our products.
  • Our products are covered by a limited warranty against manufacturing defects.
  • This warranty does not cover:
    • Normal wear and tear
    • Damage caused by misuse, improper care, or unauthorized modifications
    • Perceived differences in product feel or design preferences

If you believe you have received a defective product, please contact us with supporting images/videos for review.

6. Intellectual Property

  • All content, including logos, images, product designs, and text, is the exclusive property of BOXELITE CLUB.
  • You may not copy, reproduce, or distribute any content without our express permission.

7. Limitation of Liability

  • BOXELITE CLUB is not responsible for injuries, damages, or losses resulting from the use of our products.
  • By purchasing and using our products, you acknowledge that boxing and combat sports involve risks, and you assume full responsibility for any injuries or damages incurred.

8. Privacy Policy

  • Your personal information is handled in accordance with our Privacy Policy.
  • We do not sell or share your data with third parties without your consent, except as required for order processing or legal compliance.

9. Dispute Resolution

  • Any disputes shall first be attempted to be resolved amicably through customer service.
  • If unresolved, disputes shall be governed by the laws of MEXICO, and any legal action must be filed within the jurisdiction of that location.

10. Contact Information

For any inquiries regarding these Terms & Conditions, please contact us:
📧 Email: boxeliteclubcom@gmail.com

By continuing to use our website and purchasing from BOXELITE CLUB, you agree to these Terms & Conditions.